Privacy policy

Privacy policy

Last Updated: May 13, 2025

Avenue 22 Bridal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, book appointments, or interact with us in-store or online. By accessing our services, you agree to the practices described in this Policy.

 

WHAT INFORMATION WE COLLECT

Information You Provide:
We collect personal information you provide directly to us, including when you:

Create an account or book an appointment
Make a purchase or request a consultation
Subscribe to our newsletter
Contact our customer service team

This may include your name, contact details (email, phone number, address), payment information, event details, dress preferences, and any additional information you choose to share.

 

Information Collected Automatically:
We may collect technical information through cookies and similar technologies, including:

IP address and browser type
Device information and unique identifiers
Site usage data (pages visited, time on site)
Email engagement data (e.g., opens and clicks)

 

Mobile & Location Data:
If you use our website on a mobile device, we may collect information about your device type and, if location services are enabled, your approximate location.

Information from Third Parties:
We may also receive data from third-party services such as social media platforms or analytics tools that help us improve your experience.

 

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Fulfill orders and provide customer service
Schedule and manage appointments
Send order confirmations, shipping updates, and administrative messages
Personalize your experience and product recommendations
Improve our website, services, and marketing
Prevent fraud and ensure the security of our services
Comply with legal obligations

With your consent, we may also use your contact information to send marketing communications about new arrivals, promotions, and events.

 

HOW WE SHARE YOUR INFORMATION

We may share your information with trusted third-party partners, including:

Payment processors and delivery services
Email marketing platforms
Analytics and advertising partners (e.g., Google, Meta)
IT and website management providers

 

We only share the minimum necessary information and ensure third parties protect your data in compliance with applicable laws.

 

We may also disclose your information when legally required, such as in response to subpoenas, court orders, or other legal processes.

 

COOKIES & ANALYTICS

We use cookies and tracking technologies to enhance your experience, analyze usage, and deliver tailored ads. You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.

 

YOUR CHOICES AND RIGHTS

You have the right to:

Access and correct your personal information
Withdraw consent for marketing communications
Request deletion of your data, where applicable
Lodge a complaint with your local privacy authority
To exercise these rights, email us at info@avenue22.ca.

 

You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of any message.

 

INTERNATIONAL DATA TRANSFERS

Your personal information may be processed or stored in countries outside Canada, including the United States, where privacy laws may differ. We ensure appropriate safeguards are in place for such transfers in accordance with applicable Canadian privacy laws.


DATA RETENTION

We retain your personal information only for as long as needed to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

CHILDREN’S PRIVACY

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

 

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The “Last Updated” date at the top will be revised accordingly. We encourage you to review this policy regularly.

 

CONTACT US

If you have any concern about our privacy practices please contact us.

 

MAILING ADRESS

2700 Dufferin Street, Unit 52

Toronto, ON M6B 4J3

 

(416) 782‑8828

info@avenue22.ca